Shipping policy
We offer free shipping on all orders delivered to the United Kingdom and the United States, ensuring a cost-effective and seamless purchasing experience for our customers.
For orders shipped to the United States, we operate on a Delivered Duty Paid (DDP) basis, meaning all import duties, taxes, and customs fees are covered by us. There are no additional charges upon delivery, so you can shop with complete confidence and transparency.
Standard orders are processed and shipped within our regular timeframes, while custom or made-to-order products may require additional preparation. Typically, custom orders take approximately 3 to 4 extra days to complete before dispatch. This extended timeframe allows us to maintain high-quality craftsmanship and attention to detail.
We appreciate your patience and understanding as we ensure every product meets our standards.